Privacy Policy

Townsend Realty Group ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

We collect information you choose to submit, such as your name, email address, phone number, property address, real estate needs, and message. We may also collect technical and usage information such as the page you visited, referring site, campaign tags, browser or device type, IP-derived location, and form-submission time.

Cookies, Analytics, and Attribution

We and our service providers use cookies, local storage, pixels, and similar tools to keep the site working, understand visits, remember campaign attribution, measure marketing, and reduce duplicate or fraudulent submissions. You can limit cookies in your browser, but some site features may not work as expected.

How We Use Your Information

We use information to respond to inquiries, provide requested real estate information or services, schedule calls, maintain business records, measure and improve the website, protect the site, and comply with law. We do not sell personal information for money. We do not send marketing texts unless you have provided any consent required by law; consent is not a condition of purchase.

Third-Party Services

We may share information with service providers that help us operate the website and business, including website hosting, analytics, advertising measurement, email delivery, customer relationship management, scheduling, form processing, and security providers. Examples may include Google, Meta, Cal.com, GoHighLevel, Cloudflare, Supabase, Resend, and Keller Williams systems. They process information under their own terms and privacy policies. We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer.

Data Retention and Security

We keep personal information only as long as reasonably needed for the purposes described here, our business records, dispute resolution, and legal obligations. Retention periods vary by record type and transaction status. We use reasonable administrative, technical, and physical safeguards, but no internet system can be guaranteed completely secure.

Your Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information and to opt out of certain marketing. To make a request, email tom@townrg.com. We may need to verify your identity and may retain information where the law permits or requires it.

Children

This site is intended for adults seeking real estate information and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy as our practices or legal obligations change. The date at the top shows the latest version. Material changes will be posted on this page.

Contact

Townsend Realty Group
722 Stonecroft Lane
Woodstock, GA 30188
tom@townrg.com
(770) 280-4560